Utility bills are mailed out on the 1st of each month and are due on the 15th of each month. Meters are read monthly. In the event that your bill goes 40 days past due you will receive a termination notice. After receiving a termination notice you will be given 2 weeks to either pay your bill or come into the office to make payment arrangements; please remember that the homeowner/responsible party must make the arrangement.
If neither of these are done you will be put on the shut-off list, services will be disconnected on the last Tuesday of the month, and a $30 late fee will be applied to your utility bill. To have services restored the current amount due on your utility bill will need to be paid unless other arrangements are made. If there is not a current deposit on file, a new $120 deposit (cash or credit card only) will be required along with the reconnect fee and past due balance.
How to Pay
The City of Jerome offers many payment options to pay your monthly bill.
With direct pay the City of Jerome automatically debits your checking or savings account for the minimum that is due on the 15th of each month. You will still continue to receive your monthly billings on the 1st of each month with the amount being due.
In Person or Drive-Up Window/Night Drop
You can always come to City Hall or come to the drive-up window to pay your bill.
For those that are unable to make it during regular business hours there is a night drop box located under the drive up window. For your protection please do not deposit cash in the night drop.
Payment Types Accepted
We accept cash, checks, and the following types of debit or credit cards: American Express, Master Card, Visa and Discover.
The City of Jerome offers level pay, also known as equal pay to those that have been on service for one year and have good payment history (defined as six months of on-time payment). Level pay allows you to make the same monthly payment each month. Level pay amounts are calculated by using the most recent years' average billings.
If you would like to sign up for level pay please come to City Hall to fill out the application.